SANT JORDI ALBERGS, SL (hereinafter, the Company), with address, Carrer Diputació 322, 3r 2a, 08009 Barcelona and email address firstname.lastname@example.org, and provided C.I.F. B65766180, that is recorded in the commercial registry of Barcelona, in Volume 43.118, Folio 177, Page Number B-422712, expresses its respect for and observance of the provisions of Law 15/1999, of the 13th of December, regarding the protection of personal data. Therefore, it reports its data protection policy so that you can determine voluntarily whether you wish to provide your personal data to the company.
The Company informs you that your personal data entered via the website http://www.santjordihostels.com/ (hereinafter, the Website), as well as those that could facilitate in the future as part of your relationship with this entity will be stored in files by the company, which is also the recipient of the data. These files are required to manage, administer and provide the services and/or products requested or contracted through the company Website, to facilitate compliance with and implementation of services that might be solicited, learn more about your tastes and opinions on the services of the Company and adapt them to your preferences as well as to be able to offer new services and to send commercial information relating to news and promotions of the Company.
Except in areas where it expressly states otherwise, the answers to questions about personal data are voluntary, but the lack of response to these questions implies a decline in the quality of services requested. Failure to complete the obligatory fields or providing incorrect data will prevent the Company from providing the services requested.
Data we gather
Accessing our website / automatically collected access data
You are able to visit our websites without disclosing any information about your person. Only access data that are automatically transferred by your browser will then be collected.
• The access data include, in particular:
• the IP address of the device used for access,
• the date and time of access,
• the address of the visited website and the requesting website,
• information about the used browser and the operating system,
• online identifiers (for example device IDs, session IDs).
The data processing of this access data is necessary to enable the visit to the website and to ensure the long term functionality and security of our systems. The access data are also temporarily stored in internal log files for the aforementioned purposes in order to create statistical data about the use of our website, to further develop our website regarding the usage habits of our visitors (for example, when the share of mobile devices being used to access the website increases) and to maintain our website in the general administrative sense. The legal basis is Art. 6 para. 1 lit. b and f of the GDPR. The information stored in the log files does not allow any direct conclusion to your person – in particular, we only store the IP addresses in a shortened, anonymized form. The log files are stored for 30 days and will be archived after subsequent anonymization.
You have several different options for contacting us. These include our contact form. In this context, we process data exclusively for the purpose of communicating with you. The legal basis is Art. 6 para. 1 lit. b of the GDPR. The data we collect through the contact form will be automatically deleted after the complete processing of your request, unless we require your request to be able to fulfill our contractual or legal obligations (see the section “Storage duration”). Additionally, we evaluate guests’ opinions about our hostels and hotels in anonymized form and display these on our websites. When doing so, we collaborate with Customer Alliance, an independent rating service provider that operates intelligent feedback systems.
During an order process, we collect necessary data for the execution of the contractual agreement (booking information): first and last name, e-mail address, address, information on whether guest is a minor, desired room. Optional information necessary for booking additional services is possible (for example: breakfast, early arrival, late departure, parking, pets, public transport tickets, lunch offer). The legal basis for the aforementioned processing is Art. 6 para. 1 lit. b of the GDPR.
As an alternative to entering your booking data with us, you can also register directly into our booking system through specific payment service providers. In this case, you will be forwarded directly to the relevant service provider for payment after logging in (see section “Payment”). In addition, the data stored with the service provider (first and last name, e-mail address, address) will be forwarded to us for booking purposes.
We offer different methods of payment. The only information we receive is that the payment has been completed. In the case of payment by direct debit or credit card, we forward you to the following service payment provider:
ASSD GmbH | Hauptstr. 8b | 82008 Unterhaching | Germany
The processing of data by the aforementioned payment service providers is based on our legitimate interest, according to Art. 6 para. 1 lit. b and f of the GDPR, in providing our guests with comfortable and secure payment with a service provider of their choice.
Analytics and advertising
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.
The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.
Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.
Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider’s website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.
You can also deactivate the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You will first need to log into Facebook.
If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
Plugins and tools
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.
How we use your Personal Data
We use your Personal Data in order to:
• provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
• enhance your customer experience;
• fulfill an obligation under law or contract;
We will inform you of any further Processing and purposes.
Also, in the search for full transparency in its relationship with the user, the company informs you of the use on this Website of other computer mechanisms related to personal data, such as cookies and logs.
Cookies are a messages sent by the server to the user’s computer, consisting of text files that are stored in the computer’s memory and that collect information about the pages visited, duration of Internet connection, etc. Cookies are sent back to the server each time the user enters the page.
The purpose of cookies from the Company is to personalize the services we offer, providing information that may be of interest to the user. If you do not want cookies to be recorded on your hard drive you can set your computer browser to not receive them. However, please note that, in that case, the quality of the Website experience may decrease.
Cookies are only associated with an anonymous user and his/her computer, and do not provide personal data on the customer, data cannot be read off your hard drive and cookie files created by other providers cannot be read.
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
You can toggle the cookies in use here:
Cookie settingsBelow you can choose which kind of cookies you allow on this website. Click on the "Save cookie settings" button to apply your choice.
If you wish to delete all cookies in use, you can do so by clicking here:
Logs are files stored on the server of the company that record data about your browsing and have the main purpose of gathering information about the operations performed by you. They also allow us to continue providing the requested services, improve our knowledge of your preferences and offer other services that may suit your tastes. It also helps us to analyze the functioning of the system, locate incidents and problems that may arise and solve them as quickly as possible.
The Company maintains levels of protection of your personal data in accordance with the Royal Decree 1720/2007, and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data you provide the Company, notwithstanding that Internet security measures are not impregnable.