Sant Jordi Hostels Lisbon

Check-in: starting at 15:00 (3:00 pm)

Check-out: 11:00 (11:00 am)

*Reception is open 24 hours.
**If your departure is later, you are more than welcome to utilize the common areas of our hostel during that day. We also have free luggage storage!

Please note: if you would like to change your arrival time, please send us an e-mail or call us directly. It is important that we are kept aware of any changes to your reservation.

A key-card deposit of €5 per person must be payed at the time of check-in. This deposit is required to ensure the successful return of the key-cards that provide access to rooms, common areas, and lockers. The deposit will be refunded at the time of check-out under the condition that the key-card is successfully return to the appropriate reception staff. In the event that a key-card is lost or stolen, or is for any reason not returned in an appropriate manner at the moment of check-out, the €5 deposit will not be refunded.

On the day of departure / check-out, guest who are scheduled for departure have until 11:00 am to leave the room. Otherwise, Sant Jordi Hostels reserves the right to charge an additional night at the going rate.

If guests would like to leave their luggage – either on the day of check-in, if they arrive before the check-in time, or on the day of check-out, if their travel plans are for later in the day – we provide luggage storage facilities and services free of charge. Additional such guests are welcome to use the common areas of the hostel for up to a maximum of 23 hours after the time of check-out, or before the scheduled check-in.

Cancellations are accepted by e-mail only and must be received by us at least 24 hours before the arrival time (check your reservation for the arrival time).

To stay at Sant Jordi Hostels, guests under the age of 18 who are traveling alone will have to bring a signed permission slip from a parent or legal guardian, as well as a signed photocopy of the identification documents of signing parent or guardian.

For the comfort of parents and guardians, as well as for that of minors and other guests, for minors from 16 years of age who travel alone, or minors of any age who are accompanied by a parent or guardian, no minor is allowed, under any condition, to share a dormitory with other guests. Therefore, families traveling with minors are required to book an entire dorm room, or reserve a private room.

In addition, in the case of reservations of groups of minors, children under 18 years may not share a bedroom with other guests, and therefore are required to reserve dorm-rooms in their entirety, or book individual private rooms.

We are the a design hostel in the city center of Lisbon. Just because we are a youth hostel, that doesn’t mean that we will be blasting music in the dorms all hours of the night! We believe that it is absolutely essential that guests have a quiet, comfortable place to sleep at night.

In the event that a hostel guest causes any type of damage to the property, the credit card registered to that guest’s reservation will be charged for the entire cost of repair.

In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, vending machine, hair-dryer, refrigerator, hand-dryer, oven, stove, microwave, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the clients registered credit card.

In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbors, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind.

We do not assume any responsibility for loss, theft or damage of guest property.

Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

if you would like to change your arrival time, please send us an e-mail or call us directly. It is important that we are kept aware of any changes to your reservation.

Sant Jordi Hostels Lisbon
Phone: +35 121 014 6639
Email: lisbon@santjordi.org