New Flexible Rate using code FLEXIBLE get 20% off Book now & pay later MAKE MEMORIES. STAY GREAT. Latest info on COVID-19 and new reservation policy. No cancellation fees

COVID-19 updates and new booking policies

Traveling in times of COVID-19 causes a lot of uncertainty. We all know it.
After several months, we reopen Sant Jordi Hostels Rock Palace, in Barcelona, and Sant Jordi Hostels Lisbon.
At Sant Jordi Hostels we have always wanted to offer you an unforgettable experience in a pleasant and safe environment.
If you are thinking of booking at one of our hostels, we will tell you everything you need to know to do it safely.
Keep reading!

COVID-19 SAFETY MEASURES AND RECOMMENDATIONS

In this short video we show you some of the hygienic and sanitary measures that you will find in our hostels:

We have always taken health recommendations very seriously, and for years we have been working with bactericidal and fungicidal cleaning products. At this time we have added new protocols to reduce the risk of transmission of COVID-19:

QUICKER PROCEDURES: communications and check-in by email, to speed up arrival as much as possible.
CLEAN AND DISINFECTED FACILITIES: We apply all the cleaning and hygiene protocols required by the authorities, as well as other measures to ensure the total and continuous disinfection of all the spaces in our hostels.
REDUCED CAPACITIES: we have reduced the capacity in common areas and bedrooms in accordance with the recommendations of the health authorities. Thus we ensure the recommended safety distance so that your stay in our hostel is safe and pleasant.
TRAINED STAFF: all of our staff have received training in the new sanitary measures and, as always, we are at your disposal to answer any questions you may have.

But that’s not all.

In addition to the basic recommendations, we have implemented additional measures to further increase the safety of our staff and our guests:

– Our cleaning products are now virucidal.
– You’ll find Hydro Gel dispensers at your disposal throughout the hostel.
– All trash cans are now pedal operated.
– Upon entering the hostel, you will find a mat to disinfect your shoes.
– We will disinfect all luggage and suitcases with an approved spray.
– We’ve installed protective screens at the reception.
– You’ll find posters with all the necessary information throughout the hostel.

We recommend that you read the indications of the official sources of your city / country::

World Health Organization
Ministry of Health, Government of Spain
National Health Service, Portugal

DO YOU WANT TO MAKE A BOOKING?

We have created new flexible and semi-flexible rates. But, in addition, we offer you the promocode FLEXIBLE to apply to our flexible rate and thus obtain the following conditions:

20% discount on the price.
Book now and don’t pay until a week before arrival.
Free cancellation up to 7 days before arrival.

DO YOU HAVE A BOOKING WITH US?

We have updated our cancellation policy due to the current situation. If you have a reservation with us and you will not be able to travel due to the Coronavirus, contact us through booking@santjordi.org indicating your reservation number, hostel and dates of your reservation.
Remember that, in the case of amounts that have been charged by the OTA’s, you should contact them.
As you can imagine, this situation is a serious blow for us hostels. That is why we encourage you not to cancel your reservation and to reschedule trips. We are aware of the current uncertainty regarding future plans and that is why we make vouchers valid until mid-2021 available to you.
From Sant Jordi Hostels we want to send all our support to those affected by this situation. Thank our staff for their work and adaptation in these difficult times. And thank all of you who are supporting us by not canceling the reservation and opting for the change of dates.
Together we work to return more united and stronger than ever.