Conditions – Sant Jordi Hostel Rock Palace
Cancellation Policy: cancellations are accepted by e-mail only and must be received by us at least 48 hours before the arrival time (check your reservation for the arrival time).
Booking Policy: We are the Rock n’ Roll Hostel in Barcelona. But, that doesn’t mean that we will be blasting music in the dorms all hours of the night! We believe that it is absolutely essential that guests have a quiet, comfortable place to sleep at night. If you are looking for a party hostel environment we recomend that you check out our Sant Jordi Hostel Alberg/Lluria. That being said, we still want our guests to have a good time and feel comfortable letting loose in our hostel – this is a youth hostel. For families, children under the age of 16 or adults over the age of 50 or for people who prefer a little more privacy and independence, we recommend our Sant Jordi Apt. Sagrada Famlia.
Circumstances beyond our control: Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.
Reception is open 24 hours
Check-in is from 14:00 (2:00 pm)
Check-out is at 11:00 a.m. If your departure is later, you are more than welcome to utilize the common areas of our hostel during that day. We also have free luggage storage!
Please note: if you would like to change your arrival time, please send us an e-mail or call us directly. It is important that we are kept aware of any changes to your reservation.