Conditions

Sant Jordi Hostel Alberg/Lluria

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Check-In Information:

Check-in is from 14:00 (2:00 pm)

Check-Out Information:

Check-out is at 11:30 (11:30 am)

*Reception is open 24 hours.
**If your departure is later, you are more than welcome to utilize the common areas of our hostel during that day. We also have free luggage storage!

Cancellation Policy:

Cancellations are accepted by e-mail only and must be received by us at least 48 hours before the arrival time (check your reservation for the arrival time).

Booking Policy:

Being a party, youth hostel & due to some previous misunderstandings we would like to provide a few recommendations:  For a mellower, but still traditional youth hostel atmosphere we recommend our Sant Jordi Hostel Mambo Tango hostel. For families, children under the age of 16 or adults over the age of 50 or for people who prefer a little more privacy and independence but still want the choice to enjoy a sociable environment and participate in fun night activities, we recommend our Sant Jordi Apt. Sagrada Famlia. For group accommodations in a traditional hostel environment, we recommend our Sant Jordi Hostel Sagrada Familia. We will of course receive you happily here. We just want to state clearly that it might not be suitable for your particular needs.

Guest Conduct:

In the event that a hostel guest causes any type of damage to the property, the credit card registered to that guest’s reservation will be charged for the entire cost of repair.

In the event that the guest negligently or intentionally causes damage to any machine or appliance available for guest use and for guest enjoyment throughout the duration of his/her stay (ie. Washing machine, dryer, vending machine, hair-dryer, refrigerator, hand-dryer, oven, stove, microwave, television, etc.), the complete cost of repair – parts and labor – or the price of the entire machine, in the event that it is rendered irreparable, will be charged to the clients registered credit card.

In the event that a guest acts in an unacceptable or inappropriate manner or is incapable of peaceful coexistence with other guests or is the cause of complaints from other guests or neighbors, the establishment reserves the right to evict the offending guest, without refund or reimbursement of any kind.

We do not assume any responsibility for loss, theft or damage of guest property.

Circumstances beyond our control:

Except where otherwise expressly stated in these conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the Supplier in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Please note:

if you would like to change your arrival time, please send us an e-mail or call us directly. It is important that we are kept aware of any changes to your reservation.

Sant Jordi Hostel Alberg/Lluria
Phone: +34 933 02 39 01
Email: lluria@santjordi.org

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